Shipping Policy

Order Processing
Orders are carefully packed and processed within 1–3 business days. During peak seasons or viral events, processing may take slightly longer.

Delivery Times
Estimated delivery time is 7–15 business days, depending on your location.
Please note: Due to high demand and global shipping conditions, delivery may occasionally take up to 21 business days. We are doing our best to ensure your full satisfaction and fast delivery.

Shipping Cost
We are proud to offer FREE worldwide shipping on all Korean Routine orders. No minimum purchase required.

Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track your package directly through our website or global tracking portals.

Customs & Duties
Any customs fees, import duties, or taxes are the responsibility of the customer. Korean Routine is not responsible for delays caused by local customs authorities.

Incorrect Address / Failed Delivery
Korean Routine is not responsible for failed deliveries caused by incorrect shipping information provided by the customer. Please ensure all details are correct before finalizing your order. If a package is returned to us due to an incorrect address, a reshipment fee may apply.

Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us within 7 days of the estimated delivery date. While we are not a shipping carrier, we will take full responsibility for ensuring you receive your order by assisting in a claim or sending a replacement.

Split Shipments
To ensure the fastest delivery, items in your order may be shipped separately from different warehouse locations.

P.O. Boxes / Military Addresses
We currently do not ship to P.O. Boxes or military addresses (APO/FPO) to ensure secure delivery.

Questions About Your Order?
Our support team is available 7 days a week and aims to reply within 24 hours. Contact us via our Contact Us page for any assistance.