Yes, all of our products are made with 100% ingredients approved under the strictest international standards.
โ
CE and FDA certified
๐ Official certificates are available upon request via our customer support via email : info@koreanroutine.co
Yes, all of our products are made with 100% ingredients approved under the strictest international standards.
โ
CE and FDA certified
๐ Official certificates are available upon request via our customer support via email : info@koreanroutine.co
SURE, we offer all our customers a 90-day free trial with no commitment!
If youโre not satisfied, youโll receive a full refund โ no questions asked.
You can also exchange or return any product you ordered, for any reason.
Of course! Our website uses Secure Sockets Layer (SSL) protocol to encrypt all personal information transmitted during the checkout process.
For more details on how we protect and use your data, please refer to our Privacy Policy.
All payments are processed securely through trusted and well-known international payment providers.
We offer a fast and professional customer support service available to answer any questions you may have.
You can easily reach us via email at: info@koreanroutine.co
Customer support hours: Sunday โ Thursday, 9:00 AM โ 5:00 PM (IST)
As stated at checkout and in our Shipping Policy, the order processing time is 1โ5 days, and the shipping time is 6โ10 business days.
(Business days are SundayโThursday, excluding weekends and holidays.)
Please check if your order is still within this timeframe.
If the timeframe has already passed, kindly contact us with your order number and weโll be happy to assist you in locating your shipment.
Youโll receive both email and SMS updates with the status of your shipment.
๐ฉ An SMS will be sent once your package is near your area (at that point, youโll also be able to choose a pickup point).
๐ฉ Another SMS will be sent as soon as your order has arrived. :)
You canโt select a pickup point during checkout, since pickup locations are determined based on your shipping address.
Once your order arrives in your area, youโll receive an SMS to the phone number you provided. The message will allow you to choose the most convenient pickup point near you.
If you forgot to collect your package from the pickup point and it was returned to the courier, please contact us to arrange a reshipment.
Please note: a reshipping fee will apply.
Please contact us, and weโll take care of it for you.